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Mike is very responsive. He understands insurance companies and adjusters. He came to our property several times to meet with us and the adjustors. Here's the best thing I can say about a company that repairs roofs: I trust him.
As a realtor I found catastrophe construction group to be amazing. They were prompt, quick to respond and handled all my needs. They are my recommendation for any of your roofing needs. My contact Christine was top notch. Highly recommended
My experience with CCG was very good. First of all, they delivered on schedule which is quite refreshing. So many contractors make promises that they don't deliver on. I communicated directly through Dane who was very knowledgeable and helped me better understand how a roof functions. He explained how roofing methods have changed over time resulting in improved functionality of the roof system. For example, he pointed out that my existing flashing was continuous along wall edges, as opposed, to the modern convention of using "step flashing". The step flashing approach allows the water to drain away from the wall edge and prevent leakage within the structure. He also explained the importance of installing an ice and water barrier material to prevent water infiltration. My roof looks great now and I am very pleased with CCG.
I found this team to be professional and friendly from the very beginning of my association with them. They showed up on time for the first appt. They were respectful of my needs and seemed VERY aware of how to get things done. A thorough inspection of not just the roof, but the entire property was made. They showed up again, as promised, to meet with my insurance adjustor. (I felt like Mike ******* was MY advocate with the insurance.) The job was accomplished in a timely manner. There was no evidence of construction debris left anywhere. They were careful of our flower garden and hand carried all the supplies to the back yard. Wow. Edwardo, Mike *******, Dale ***** and their crew, (and Antonio who did our gutters) were professional all the way through. I must also say that Mike ******* was very, very timleyto respond to my communications and queries through texting. he also sent my invoice via e-mail. Thank you to all for a job well done.
We were one of the many houses that got nailed by the hailstorm a few months ago in the Springs. Our insurance company set us up with CCG and we were able to get our house looked at for an estimate quite quickly. We decided to stick with CCG since they were so quick to respond, did a fair evaluation, and provided us excellent customer service. They walked us through each step. Our new roof, painted siding, and new window screens look fantastic! They also keep in contact with us about the time frame for the new window we need. HIGHLY recommend this company!!
I just got a new roof installed by CCG. The entire experience was very good. Mike was great to work and guided me through the process. I had never gone through the process of a roof replacement because hail damage before. Mike was very informative and was not pushy. During the process I was also looking at a couple other contractors but ended up going with CCG because of previous work experience and trust established during the sales process. Mike knew what the insurance company should pay for and what they needed to upgrade for code compliance. From the initial estimate Mike was able to get about an additional $4000 from the insurance company because of missed items and code compliance upgrades. This allowed me to get a much better roof, that is fully compliant, and impact resistant. I highly recommend using CCG for your roof.
CCG was very easy to work with from start to finish. They went out of there way to make things done right. They not only did our roof but they also had the house repainted, the window screens done and a new HVAC (air conditioner) replaced after last July's damaging hail storm. Great guys all around.
An EXCELLENT experience beginning with Collin and meeting Mike, Dale and Mark as well as their crew who just completed a wonderful roofing experience for us in 2 1/2 days. Their conscientious approach to making sure their work was professionally crafted as well as taking care of clean up on a daily basis was very much appreciated by my wife and myself. We were kept up on each and every aspect of the job and we were most appreciative....besides, they dealt with a very combative insurance company. Collin met with a second claims' adjustor, as well, to get us going. They were GREAT!
I used CCG for an insurance claim due to hail damage. There were initially some communication issues but Kayla reached out to me in a very professional manner and resolved all issues. The tenants of my property said all of the employees and contractors were respectful and that everything appeared to look good. Thank you for resolving all issues and reaching out for honest feedback in order to improve your business.